We only accept exchanges on full priced items within 14 days receipt of the delivery. Items must be unworn, undamaged and be in the exact condition they were received in. We reserve the right to reject a return should we deem the garment to breach these conditions. We do not accept returns on sale items, swimwear or bodysuits, as it is against hygiene regulations. South African customers have 14 days from the date of delivery of the order to return their items. If items are received after this 14th day period the return/exchange will be rejected and returned back to the customer.
PLEASE NOTE WE ONLY PROVIDE MONETARY REFUND FOR VALID MANUFACTURING FAULTS.SIZE,COLOUR OR CHANGE OF MIND WILL BE PROVIDED WITH EITHER AN EXCHANGE OR STORE CREDIT.
VADA does not provide return shipping labels. Return shipping remains at the customer’s expense.