WHAT IS CONSIDERED AN INTERNATIONAL ORDER?
Any order outside of South Africa is considered international. This includes USA,U.K,EUROPE AND AUSTRALIA.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Our styles are beautifully handmade via order. Orders take between 5-7 working days before your order is dispatched.
Delivery will take 3-7 working days. Please note customs charges are the responsible of the customer.
Please note VADA online cannot be held responsible for any customs delays.
DO YOU USE A RELIABLE COURIER COMPANY?
We use ARAMEX couriers who are associated with DHL. They are very reliable.
You are welcome to have a look at their website www.aramex.com
DO YOU PROVIDE REFUNDS AND EXCHANGES ON INTERNATIONAL ORDERS?
We allow exchanges provided the item is sent back to us within 14 days of being received. The item is in original condition and tags are still in place. Please note he customer will need to pay the exchange shipping costs before the exchange will be sent back .You can pay this by contacting our team who will provide you with our bank account details or pay pal account.
We provide refunds on international orders provided the item is sent back to us within 14 days of being received. The item is in original condition and tags are still in place. Please note shipping costs are not refundable and 10% handling charge will be deducted from the refund amount